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Thus, CopyTrans HEIC for Windows utilizes the native Windows Photo Viewer to open the HEIC image files. Since this kind of image coding is compatible with Apple devices and not Windows, therefore, a tool like CopyTrans HEIC or Windows comes into picture that facilitates viewing and transforming HEIC format images in Windows. HEIC images are lightweight compared to JPEG images of the same quality. HEIC is the abbreviated term for High Efficiency Image Coding. Thus, HEIC is nothing but Apple’s version of HEIF. High Efficiency Image Format (HEIF) became the main coding technology that was used by Apple devices to encode its images. Alternatively, you can open the Get Help app by going to Start and typing in “ Get Help.” This will open up a chat with a virtual assistant, if none of the solutions that the bot provides help, you’ll get a chance to talk to a live person.First, let me explain what HEIC is.You should be able to find a solution here. To do this, go to, type in “ HEIC,” “ HEIF,” or “ HEVC,” and take a look around the available threads.The best way to go here would be to contact Microsoft’s tech support. Still, they involve accessing specific registry/BIOS settings that are pretty touchy. However, the problem may run a bit deeper. One of these solutions should’ve fixed your HEIC/HEVC issue. Perform the above steps related to downloading and installing the extensions. That will uninstall the app from your computer. To do this, navigate to the Apps window again, find the HEIC/HEVC extension entry and click it.If this doesn’t work, you’ll have to reinstall them. If this is the case, you need to reset the extensions. However, things can sometimes malfunction on Windows.

The guide from above should help you use the HEIC and HEVC features. If you’ve found your provider, enter your phone number, click Next, and follow the instructions.Īfter that, you’ll be able to download the HEVC extensions.

The mobile phone option works with Sprint and Verizon, so if you are with neither of these two, you won’t be able to use the third option.The second method will request your PayPal login credentials. The first method will have you enter your credit card information. Using your credit/debit card, using a PayPal account, or through a mobile phone. Click Get started! Add a way to pay or just hit Next.

Now, you need to add a payment method.

A Microsoft login screen will pop up, sign in.

Then, select the first result entry, click on $0.99.

Go to the Microsoft Store app and enter “ HEVC” in the Search bar.

To download HEVC Video Extensions, you’re going to have to log in to your Microsoft account. Microsoft currently charges $0.99 for them. That’s because the HEVC extensions, unlike HEIC/HEIF extensions, aren’t free. As mentioned, the HEVC extensions won’t automatically install on your Windows computer.